Privacy policy
PRIVACY POLICY – VOXLY3D
Last updated: March 30, 2026
This Privacy Policy describes how Voxly3D (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.voxly3d.com.
SECTION 1 - COLLECTION OF PERSONAL INFORMATION
Device Information: Collected automatically via cookies and log files to optimize Site performance. This includes IP addresses, browser versions, and time zones.
Order Information: Collected directly from you to fulfill contracts. This includes your Name, billing address, shipping address, payment information, and contact details.
KYC Information (India Only): For high-value domestic orders or B2B transactions, we may request Know Your Customer (KYC) documents such as GSTIN, PAN Card, or Bank Details to comply with Indian financial regulations and verify identity.
SECTION 2 - SHARING PERSONAL INFORMATION
We share your Personal Information with essential service providers to fulfill our contracts:
Shopify: Our primary e-commerce platform.
Payment Processors: We share data with secure gateways (like Razorpay, Cashfree, PayPal) solely to process your transactions.
Global Fulfillment Partners: Per our Hybrid Business Model, your shipping details are shared with third-party logistics partners (e.g., DeoDap, Shiprocket, or International Warehouses) solely to deliver your physical goods.
Compliance: We may share information to comply with applicable laws, such as GST/Tax reporting in India.
SECTION 3 - DATA TRANSFER & PROCESSING (IMPORTANT)
International Transfer: If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our central servers and operations are located. By using our services, you consent to this transfer.
Third-Party Transfer: We ensure all third-party service providers adhere to strict data protection standards compatible with GDPR and Indian IT Act regulations.
SECTION 4 - BEHAVIORAL ADVERTISING
We may use your information for targeted marketing to show you relevant products. You can opt out of targeted advertising via:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
SECTION 5 - YOUR RIGHTS (GDPR, CCPA & INDIA)
EEA Residents (GDPR): You have the right to access, port, or erase your data. Data is initially processed in Ireland and may be transferred to Canada, the USA, or India for fulfillment.
California Residents (CCPA): You have the 'Right to Know' and the right to delete your personal information. You also have the right to opt-out of the sale of personal data.
India Residents: You have the right to request the correction of inaccurate data and valid grievances regarding data handling under the Information Technology Act, 2000.
To exercise any of these rights, please contact us at support@voxly3d.com.
SECTION 6 - DATA RETENTION
We retain order information for our records unless and until you request us to delete this information.
Tax Records: Certain data (like GST invoices) must be retained for a minimum of 8 years as per Indian Tax Laws.
SECTION 7 - MINORS
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.
SECTION 8 - AMAZON AFFILIATE DISCLOSURE
Voxly3D is a participant in the Amazon Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.in.
When you click an Amazon affiliate link on our site, you will be redirected to Amazon.in. Amazon's Privacy Policy governs all data collected during your Amazon session. We do not collect, store, or have access to any personal information you provide to Amazon.
👉 https://www.amazon.in/gp/help/customer/display.html?nodeId=202056670View Amazon's Privacy Policy
SECTION 9 - CONTACT & GRIEVANCE OFFICER
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.
Headquarters: 7/252/3, Main Road, Navaladi, Karaisuthu Puthur, Thisayanvilai, Tirunelveli, Tamil Nadu – 627657, India.
Grievance Officer (India):
Name: Shiva Kannan
Email: support@voxly3d.com
Designation: Grievance Officer